Cookie Policy
Cookies
By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.
We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.
Below are the third party tools we use:
Google Analytics
Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.
Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.
We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.
Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on
Google Analytics Advertiser
We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:
- Google Display Network Impression Reporting
- DoubleClick Platform integrations
- Google Analytics Demographics and Interest Reporting
- Remarketing with Google Analytics
This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.
Google AdWords
We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.
DoubleClick
We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.
Website Optimiser
Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.
Call Tracking
We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.
Visitor Tracking
We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.
Privacy Policy
The type of personal information we collect:
1. We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (for example, name and contact details)
Name, email address and contact number
2. How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
If you have contacted us about providing a service
If you applied to a job advertised on our website
If you sign up to our newsletter on our website
3. We use the information that you have given us in order to
Contact via email, telephone, by post or in person you to respond to your enquiry.
Contact you via email, telephone to respond to your job application.
For marketing purposes, with your permission and or were permitted by law, which may include contact by email, telephone, post and in person with information about our services and current offers.
We may share your information with a 3rd party marketeer.
4. GDPR
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
a. Your consent.
You are able to remove your consent at any time. You can do this by contacting AT Bone by email: becky@atbone.co.uk by phone: 01707642178 by post: Clements Farm, Brickendon Lane, Hertford, Hertfordshire SG13 8NS
b. We have a contractual obligation.
c. We have a legal obligation.
d. We have a vital interest.
e. We need it to perform a public task.
f. We have a legitimate interest.
5. How we store your personal information
All personal data is processed and stored securely, for no longer than is necessary for the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
6. Your data protection rights.
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at becky@atbone.co.uk if you wish to make a request.
7. Changes to our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). The changes will be made to the copy on our website
8. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at becky@atbone.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113, ICO Website: https://www.ico.org.uk
